Our Services

At ADROKS, we provide reliable IT solutions designed to keep your business secure, connected, and efficient. Our core services include:

IT Support Service's
  • Ticket Management: We use platforms like ServiceNow, Zendesk, and Freshdesk to manage and track IT issues efficiently.
  • Remote Troubleshooting: Our experts resolve technical problems quickly using secure tools such as Zoho Assist, Quick Assist, and AnyDesk — no on-site visit needed.
  • 24/7 Assistance: Get timely help whenever you need it, ensuring smooth and uninterrupted business operations.
  • Hardware & Software Support: From system setup to configuration and updates, we take care of all your IT needs.
  • Proactive Monitoring: We identify and fix potential issues before they cause downtime, ensuring reliable system performance.
Cloud Monitoring & Management
  • Azure & G Suite Migration: Seamlessly migrate your data and apps with zero disruption and full data integrity.
  • Tenant Setup & Configuration: We tailor and configure cloud tenants to suit your organization's structure, permissions, and security needs.
  • Management & Monitoring: Continuous cloud performance tracking with proactive issue resolution, optimization, and updates.
  • Scalability & Support: Easily scale resources as your business grows, with expert guidance and support at every step.
  • Business Benefits: Reduce complexity, improve security and performance, save costs, and stay focused on your core operations.
Network Solutions
  • Router & Switch Configuration: Optimizing network devices for smooth, fast data flow.
  • Firewall Setup & Management: Implementing strong defenses against threats and unauthorized access.
  • Network Design & Implementation: Creating secure, scalable infrastructures tailored to your business.
  • Troubleshooting & Monitoring: Proactively detecting and resolving issues to minimize downtime.
  • Security & Optimization: Ensuring stable, protected, and high-speed connectivity for all users.
Cyber Security Solutions
  • EDR & XDR Solutions: Deployment of tools like Sophos, McAfee, and Kaspersky to monitor, detect, and respond to threats in real-time across all devices.
  • Network Monitoring: Continuous surveillance with tools like Zabbix to monitor network traffic, performance, and system health, ensuring minimal downtime.
  • SIEM Integration: Collecting and analyzing security data to detect anomalies, correlate events, and respond to incidents with actionable insights.
  • Threat Prevention: Proactive defense against malware, ransomware, and cyberattacks before they impact your infrastructure.
  • 24/7 Security Operations: Ongoing threat detection and response to keep your organization secure around the clock.
IT Infrastructure Management
  • Reliable Hardware & Devices: We manage laptops, desktops, servers, and networking tools to ensure your team is equipped to perform.
  • Seamless Software Management: From installation and updates to licensing, we ensure smooth operations.
  • System & Network Setup: Complete IT environment configuration — systems, networks, and security — for seamless integration.
  • Proactive Monitoring & Support: 24/7 monitoring and fast resolution to avoid disruptions.
  • Security & Compliance: Cybersecurity, data backup, and regulatory-compliant practices to safeguard your business.
  • Tailored IT Solutions: Scalable solutions customized to your current needs and future growth.

Info

Founded in February 2023, ADROKS was born from the dream of a group of friends who shared a passion for technology and a vision to make IT support more human, reliable, and impactful.